Shipping policy

SHIPPING & FULFILLMENT POLICY

Colorado School of Clinical Herbalism (CSCH) | Operated by Wild Woman Management Inc.

Effective Date: September 2, 2026

Order Processing & Handling Times:

Standard Handling: All physical product orders (including herbs, books, and educational learning materials) are processed and prepared for shipment within 2–4 business days.

Schedule: Orders are processed Monday through Friday, excluding standard federal holidays. Orders placed over the weekend or on holidays will begin processing on the following business day.

Shipping Rates & Delivery Estimates:

Carrier Methods: We ship physical products via major carriers, including USPS and UPS, depending on destination and weight.

Calculated Shipping Rates: Shipping charges for your order are calculated and displayed dynamically at checkout based on package weight, dimensions, and shipping destination.

Estimated Delivery: Standard transit times generally range between 3–7 business days following carrier pickup, depending on your location within the United States. Please note that total delivery time includes both processing time and carrier transit time.

Order Tracking & Notifications:

Tracking Confirmation: Once your order has shipped, you will automatically receive an email confirmation containing your shipping tracking number. Please allow 24–48 hours for the tracking information to update with the carrier.

Shipping Restrictions & International Delivery:

Domestic Focus: We currently ship physical merchandise to addresses within the United States.

PO Boxes: Shipments sent via USPS can be delivered to PO Boxes. UPS deliveries require a physical street address.

Damaged, Lost, or Missing Packages:

Damaged Goods: If your order arrives damaged, please retain all packaging materials and contact our support team immediately at support@clinicalherbalism.com with your order number and photos of the damage so we can arrange a replacement.

Carriers & Risk of Loss: Title and risk of loss for physical goods pass to the customer upon our transfer of the package to the shipping carrier. While we are not directly liable for carrier delays or lost packages, we will gladly assist you in opening a claim with the carrier.

Questions & Fulfillment Inquiries

If you have questions regarding an existing shipment, please reach out to us:

Email: support@clinicalherbalism.com
Phone: (720) 406-8609
Location: 424 E. Simpson St., Unit A, Lafayette, CO 80026